• ZiiPOS – How to Apply Item Discount

    • 19 July 2022
    • Robert Kosmac

    When entering a customer order, you can apply a discount to any specific Order Item.
    This can be applied by a set Template amount, or manually set percentage amount.

  • Zii Assist – PDA Print Issues

    • Robert Kosmac

    Q: My printed tickets or dockets are faded or look blurry. The PDA Bluetooth printer is temperature sensitive. If you are in a cold area such as cold storage, or the warehouse heaters are yet to start on a cold winter’s day, then you may notice issues with the print…

  • Zii Assist – PDA Printer Not Responding

    • Robert Kosmac

    There are 2 primary causes for the printer not responding:First up is Bluetooth power saving, which will shutdown the connection to the printer.Second is a reset of the PDA software, this can sometimes be when the server is restarted – although this is less common. Follow through the below steps…

  • ZiiPOS – How to Apply Order Discount

    • Robert Kosmac

    When entering a customer order, you can apply a discount to the whole order.
    This can be applied by a set Template amount or percentage, or by a Dollar value.

  • ZiiPOS – Pair TYRO Terminal

    • 15 July 2022
    • Robert Kosmac

    This article will step you through the process of pairing a Tyro Terminal with any ZiiPOS installation.

  • Zii Assist – Troubleshooting PDA

    • 13 July 2022
    • Robert Kosmac

    When you cannot start the Zii Assist PDA Application, there are a few steps you can take which will commonly resolve this. 1. From the Home Menu, select the Common Settings icon. 2. Click WLAN and check Wi-Fi. 3. If network looks okay, we now need to check the Server.Go…

  • ZiiPOS – How to Open Cashdrawer

    • 28 June 2022
    • Robert Kosmac

    In the event you need to access the Cashdrawer, to store documents, lost & found, or swap out cash, follow the below steps to open.

  • ZiiPOS – Recording Non-Sale Cash

    • Robert Kosmac

    Recording non-sale related cash movements (often referred to as Petty Cash), can be very important to ensuring an accurate float at the start and end of each day.

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