• How to Enable Course Function

    • Lin Sun

    With the help of “Course”, dishes can be devided into different groups as needed when customers ordering. These are the screenshots of the ordering pages with or without courses. Now please go to ZiiPOS to process.

  • How to Create a New Item

    • 7 March 2023
    • Lin Sun

    Please follow the steps to create a new item. There is specification for the uploading image. Now the item has been created properly. Log out of your ZiiPOS, then log in again to make sure your settings take effective.

  • How to Modify Minimum Number of People Required for a Table

    • 6 March 2023
    • Lin Sun

    The minimum required people for the table on Portal will be defaulted to the same as its number of seats in ZiiPOS settings. For example, the minimum number of people required for a four-seat table is four, so customers will have no choice when they reserve a table for three,…

  • What to Do When You Replace the Original ZiiPOS Terminal with a New One

    • 28 February 2023
    • Lin Sun

    Sometimes, you may want to use a new tablet as the ZiiPOS. Please follow the steps to complete the replacement. If you only have one available ZiiPOS terminal, please reach out to Zii support for help. Check the Machine ID of the Tablet that You Do Not Need Log out…

  • How to Add Another Tablet as a ZiiPOS

    • Lin Sun

    You can set more than one tablet as the ZiiPOS if you have the licenses. This guide will walk you through the steps of adding a new ZiiPOS terminal. Tap the toolbar button in the lower left corner on ZiiPOS homepage. Go to “Settings”. Tap the button on the left…

  • How to Create a New Menu Group

    • 27 February 2023
    • Lin Sun

    You can set up more than one menu group to classify your items better. This video and article will walk you through the steps of setting up a new menu group.

  • Printer Not Working Troubleshooting–Epson

    • 17 February 2023
    • Lin Sun

    This is an image of the Epson printer. If your printer doesn’t work, there are some solutions to fix it. Check the Cables Reboot the Printer Normally, rebooting the printer will solve a lot of problems. Check the Status of the Lights on the Printer There are three LEDs on…

  • How to Upload a Picture to an Item’s Online Display

    • 15 February 2023
    • Lin Sun

    Click on the button in the lower left corner on the homepage of ZiiPOS. Click on “Settings”. Click on the button on the left and then go to “Item”. Select the item you need. Click on “Extra Settings”. Tap to add a photo to this item’s online display.  This is…

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