• How to Make the Job List Print in Both Chinese and English 

    This article will guide you how to make the job list print in both Chinese and English. Please follow the steps to set up. First of all, you need to make sure that your items are in both Chinese and English. There is a method to help you to check…

  • How to Switch System Language

    This article will show you how to switch ZiiPOS system language. Note: Starting from V2.6.7, the Traditional Chinese can be chosen. 

  • How to Switch the Language of Your Menu

    System language can be different from the menu language. Click on the “DESC” to switch the menu language. Note:Please make sure that there is a second language set for the items. Otherwise, the DESC button won’t take any effective on the menu.

  • Q&A- How to Set an Item to Be Sold Out

    If an item is sold out and you need it to not be sold, please follow these steps below to set the item as sold out. Method I On the order page, tap the item and hold for a while. You will see a pop-up window like this. Toggle on…

  • How to Set an Item to Be Sold Out

    Method I On the order page, tap the item and hold for a while. You will see a pop-up window like this. Toggle on “Sold Out” and tap the “X” button. Then this item is now sold out. Method II Tap the toolbar button in the lower left corner of…

  • ZiiPOS – How to Do Refund for an Online Order

    Online orders cannot be refunded in ”daily report” or “order list”. There are two ways to refund an online order. Method I: Refund Via ZiiPOS Method II: Refund Via Portal Normally, customers will get refund within 10 working days.

  • How to Decrease or Increase a Member’s Points

    In some cases, you may need to adjust a member’s points. Please follow the steps below to decrease or increase the points. Sign in “Portal”. (https://portal.ziicloud.com)

  • How to Integrate Omipay with ZiiPOS

    Please follow the steps below to integrate Omipay with ZiiPOS. Go to ZiiPOS and click on the toolbar button in the lower left corner. Click on “Settings”. Click on the button on the left and go to “Integration”. Click on “Modify”. Select “Omipay”. Fill in the blanks with the merchant…