• How to cancel a reservation on POS

    Click the button in shortcut. Select a date to check your reservations. A green table means it has been booked. And you can check reservations which are upcoming or pending. Select the reservation to be cancelled. You can check some reservation information, and click “cancel reserve” to cancel this reservation….

  • How to add a reservation on POS

    Choose a reservation type by those two buttons circled in picture. “New walk-in” means customers literally show up and book a table. Click it and fill the blanks. Click “new reservation” for online or tele booking. These steps can be operated on POS. Click the button like the circled one…

  • Reservation List

    Sign in “Portal”. (website: Zii – Dashboard (ziicloud.com) ) Click reservation. Reservation list can be checked by clicking “list”. Choose a store and the list of reservations can be checked. Different conditions can be used to search different reservations.

  • How to check reservations within the day you need

    Reservation management(Subscription required) Sign in “Portal”. (website: Zii – Dashboard (ziicloud.com) ) Click reservation. How to check reservations within the day you need Find a selection named “report” and you can check available time, KPI, ect.

  • How to set a reservation tag

    Reservation management(Subscription required) Sign in “Portal”. (website: Zii – Dashboard (ziicloud.com) ) Click reservation. How to set a reservation tag Set a tag then the staff of your store can choose one when adding a new reservation. Find a field named “res.tag” and click “new” Input a name and activate…

  • Reservation Deposit Rules

    This article will walk you through the steps of setting up deposit rules for reservation.

  • How to Set Table Combinations

    By setting up table combinations, you can allow reservations with a larger number of people than the number of seats at your table.  Please go to Zii – Dashboard (ziicloud.com) to process. Please Note: the priority you set here is applied to the tables with the same seats quantity. However,…

  • What to do if you need temporary non acceptance of reservations

    Sign in “Portal”. (website: Zii – Dashboard (ziicloud.com) ) Click reservation. Set an exception. An exception means a temporary time range that all reservations are not accepted. Find a field named “exception” and click “create”. Choose the time and input description. Check the box as you need. Save and your…

  • Reservation–How to Modify Available Time for Customers to Choose

    Before modifying the available time for reservation, you need to ensure that you have set up the opening hours. Click the link to check how to set up opening hours:How to Modify Opening Hours for Online Orders, QR Orders and Reservation – Zii Help Center (ziicloud.com) Please go to Zii…