• How to Transfer a Table

    When customers need to move to another table while they have ordered, you can use the “Transfer Table” function to transfer the order to another table. This article will walk you through the process of transferring tables. Click on the toolbar button in the lower left corner. Click on “Transfer…

  • How to Combine Two Dine-in Orders to Pay at Once

    This article will walk you through the process of combining two dine-in orders to pay at once. Click on the toolbar button in the lower left corner. Click on “Transfer Table.” Click on “Table No.” on the left. Click on a table to choose. Click on “Table No.” on the…

  • What to Do If Chinese Characters Print Out as “???”

    Click on the toolbar button in the lower left corner. Go to “Settings”. Click on the button on the left and go to “Printer”. Click on “Modify” in the lower left corner. Tick “Support Chinese Character Printer”. Click on “Save” and click on “Yes” to Save. If it still shows…

  • How to Make the Job List Print in Both Chinese and English 

    This article will guide you how to make the job list print in both Chinese and English. Please follow the steps to set up. First of all, you need to make sure that your items are in both Chinese and English. There is a method to help you to check…

  • How to Switch System Language

    This article will show you how to switch ZiiPOS system language. Note: Starting from V2.6.7, the Traditional Chinese can be chosen. 

  • How to Switch the Language of Your Menu

    System language can be different from the menu language. Click on the “DESC” to switch the menu language. Note:Please make sure that there is a second language set for the items. Otherwise, the DESC button won’t take any effective on the menu.

  • Q&A- How to Set an Item to Be Sold Out

    If an item is sold out and you need it to not be sold, please follow these steps below to set the item as sold out. Method I On the order page, tap the item and hold for a while. You will see a pop-up window like this. Toggle on…

  • How to Set an Item to Be Sold Out

    Method I On the order page, tap the item and hold for a while. You will see a pop-up window like this. Toggle on “Sold Out” and tap the “X” button. Then this item is now sold out. Method II Tap the toolbar button in the lower left corner of…

  • ZiiPOS – How to Do Refund for an Online Order

    Online orders cannot be refunded in ”daily report” or “order list”. There are two ways to refund an online order. Method I: Refund Via ZiiPOS Method II: Refund Via Portal Normally, customers will get refund within 10 working days.