Click on the toolbar button in the lower left corner.
![](https://cdn.ziicloud.com/knowledge-base/2022/12/02123004/%E6%89%93%E5%BC%80toolbar.jpg)
Go to “Settings”.
![](https://cdn.ziicloud.com/knowledge-base/2022/12/02123042/%E5%8E%BBSettings.jpg)
Click on the button on the left and go to “Printer”.
![](https://cdn.ziicloud.com/knowledge-base/2023/09/12180525/%E4%BC%81%E4%B8%9A%E5%BE%AE%E4%BF%A1%E6%88%AA%E5%9B%BE_16945057002458-1-1024x503.png)
Click on “Modify” in the lower left corner.
![](https://cdn.ziicloud.com/knowledge-base/2022/12/02172143/image-14-1024x487.png)
Tick “Support Chinese Character Printer”.
![](https://cdn.ziicloud.com/knowledge-base/2022/12/02172943/image-15-1024x487.png)
Click on “Save” and click on “Yes” to Save.
![](https://cdn.ziicloud.com/knowledge-base/2022/12/02173106/image-16-1024x487.png)
If it still shows “???” aftet checking the box of “Support Chinese Character Printer”, please contact our support for help.