Starting from V2.7.2, ZiiPOS F&B supports on account payment. You may refer to ZiiPOS F&B-How to Enable On Account Function – Zii Help Center (ziicloud.com) for more details. You can set up the statement emails sending frequency to be weekly, fortnightly, or monthly, however, a statement email can be sent to the gues manually out of the routine.
Tap the button in the lower left corner on homepage of ZiiPOS.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30111956/bed29d24-a54d-4ca2-b837-28e055b4930f.jpg)
Go to “Accounts”.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30174137/cc4e9d2a-a98f-4880-95ea-88fef1427402.jpg)
It will list the guests that have on-account balance. Choose or search the guest.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30174427/a0fa2e30-af8c-4b4a-b014-a0bb488022e8.jpg)
You will see the guest info, and both unpaid and partially paid orders.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30174547/image-116.png)
Tap “Send Statement” to email the guest the statement.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30181402/2a1e2615-29ac-4ac4-97db-9b4ece0c69ad.jpg)
Please Note:
A manually sent statement email includes all unpaid or partially paid orders but not the paid orders.
An auto-statement email includes paid, partially paid, and unpaid orders during the statement, as well as unpaid or partially paid overdue orders.