This guide will walk you through the process of on account payment. Before we start, please ensure that “On Account” function is enabled.
You may refer to: ZiiPOS F&B-How to Enable On Account Function – Zii Help Center (ziicloud.com) to check.
With on account function enabled, you will see “On Account” on the payment page.
Method I: Choose an existing on-account guest.
- You may refer to ZiiPOS F&B-How to Give On-Account Permission to a Guest – Zii Help Center (ziicloud.com) about giving the on-account availability to a guest.
Tap “On Account”.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30161318/dfb96e6b-647f-4a12-a3c2-5561e571c9a2.jpg)
Tap an on-account guest and check his/her info.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30161449/image-115.png)
An email address will be asked if there’s no email for this guest before.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30162338/6e81890b-3461-41e6-b143-11f15c229602.jpg)
Tap “Yes” to confirm.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30162356/3c42b614-7d4f-4d5b-9902-8ddc3e3253a2.jpg)
Method II: Tap “+” to add a new guest and set up as an on-account one.
Tap “On Account”.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30161318/dfb96e6b-647f-4a12-a3c2-5561e571c9a2.jpg)
Tap “+”.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30163339/2ce64465-3fe2-47cc-b101-2c8013bd76ab.jpg)
Set up a name and an email. Mobile is optional.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30163348/bc095c6f-61dd-4ef9-821d-88083c5abee9.jpg)
Choose the “Account Sales” to be “Yes”.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30163356/682742eb-1264-4b5e-8e7d-74fe2c1737c4.jpg)
Tap “Save” in the top right corner.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30163404/cb2f8a1b-10e1-4792-b111-3beb44e7871a.jpg)
The guest name will show here.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30163413/d386b7d8-d685-4b79-8083-d1fbcf6e6d72.jpg)
Tap “On Account”.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30163420/f0a90ad3-2465-40e2-a6d1-326c7a798710.jpg)
Then tap “Yes” to confirm.
![](https://cdn.ziicloud.com/knowledge-base/2024/01/30163429/e233e9b6-2703-467e-b2fe-6db93b0d752a.jpg)
This is the process about how to do an on-account payment.
Please Note:
On-account payments are not available when split payments are made.
On-account payments are not available when orders are partially paid.
On-account payments are non-refundable.
On-account payment is not available when paying an order that has been partially refunded.