• How to Set an Item to Be Sold Out

    Method I On the order page, tap the item and hold for a while. You will see a pop-up window like this. Toggle on “Sold Out” and tap the “X” button. Then this item is now sold out. Method II Tap the toolbar button in the lower left corner of…

  • ZiiPOS – How to Do Refund for an Online Order

    Online orders cannot be refunded in ”daily report” or “order list”. There are two ways to refund an online order. Method I: Refund Via ZiiPOS Method II: Refund Via Portal Normally, customers will get refund within 10 working days.

  • Tyro – How can I enable surcharging?

    Surcharging must be set through the Tyro Portal. Tyro will provide you with your cost of acceptance for each card type; however, it is at your discretion to determine the applicable surcharge that you would like to apply. You may choose to include additional eligible costs that are not included…

  • How to Decrease or Increase a Member’s Points

    In some cases, you may need to adjust a member’s points. Please follow the steps below to decrease or increase the points. Sign in “Portal”. (https://portal.ziicloud.com)

  • How to Integrate Omipay with ZiiPOS

    Please follow the steps below to integrate Omipay with ZiiPOS. Go to ZiiPOS and click on the toolbar button in the lower left corner. Click on “Settings”. Click on the button on the left and go to “Integration”. Click on “Modify”. Select “Omipay”. Fill in the blanks with the merchant…

  • How to Control Whether Categories Can Be Hidden Or Not on the Order Page

    In the ordering page on ZiiPOS, you can hide the categories by clicking on the circled area in the lower right corner. If you need to prevent the category from being hidden, please follow the steps below. Log in ZiiPOS and the categories are unable to be hidden on the order…

  • ZiiPOS F&B: How to Batch Setup Items’ Displaying Kitchen Screen

    This article is about the steps for changing serval items’ displaying KDS at the same time. Click on the button in the lower left corner at the home page of ZiiPOS. Go to “Settings”. Click on the button on the left and then go to “Item”. Click on “Batch Setup”….

  • ZiiPOS FB: How to Batch Setup Items‘ Printer

    This article is about the steps for changing serval items’ printer at the same time. Click on the button in the lower left corner at the home page of ZiiPOS. Go to “Settings”. Click on the button on the left and then go to “Item”. Click on “Batch Setup”. You…