How to Decrease or Increase a Member’s Points

In some cases, you may need to adjust a member’s points. Please follow the steps below to decrease or increase the points.

Log in to “Portal”. (

Click on “Loyalty” and then go to “Members”.

You could search the member by the filters.

Click on the member you need and then go to “Points”.

Click on “Edit”.

Select the branch and adjustment type.

Enter the value of the points and then click on “Save”.

Click on “Yes” to save the adjustment.

Updated on 18 October 2022

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