• KDS Operation

    • Lin Sun

    This article will introduce the main page about ZiiKDS and the buttons’ functions. ZiiKDS Version: 2.1.4 Job lists will be displayed on KDS. Please Note: under this mode, the time in the top right corner won’t be reset. ———————————————————————————————————————————————- There are some ways to set an item or order to…

  • Printer Not Working Troubleshooting–POS80E

    • Lin Sun

    This is an image of the POS80E printer. If your printer doesn’t work, there are some solutions to fix it. Check the Cables Reboot the Printer Normally, rebooting the printer will solve a lot of problems. Check the LED Color and States of the Printer The different colors and states…

  • Why Didn’t a Reservation Succeed or Customers Cannot Reserve.

    • Lin Sun

    Condition 1: For staff, the page gets stuck in “submitting” after clicking “save”. For customer, there is no time range selections for them to choose. Solution: Go to a browser and sign in Zii – Dashboard (ziicloud.com) Condition 2: not suitable table Solution: you have to set a minimum require….

  • How to Solve Online Order Disabled

    • Lin Sun

    Check if the open hours are set well. Sign in “Portal”. Check if Online Order Permission is Turned On Go to Portal. Check if all of items, categories and menus you need are available for online order. Check Menu Group Check Category Check Items Please contact us for help if…

  • How to check your staff attendance report

    • Lin Sun

    Please sign in Portal to process. Zii – Dashboard (ziicloud.com) Click on “Report” and then go to “Timesheets”. Select a date, time range or location as you need then search. Attendance can be checked. Click excel or pdf to export data.

  • How to check your product sales report

    • Lin Sun

    Sign in Portal. (Portal.ziicloud.com) Click “product” Select a date, time range or location then click “search”. Every single item on your menu will be displayed with proportion of sales, amount, qty, ect.

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