• How to Set Membership Rules

    Sign in Portal. Zii – Dashboard (ziicloud.com) Click “member” in settings of “loyalty”. Member code Member grades Set the grade name, points required, and discount rate. Click on “Save” and click on “Yes” to save. Set some rewards Grade rewards

  • ZiiPOS – How to Set a ZiiPOS Tablet as the Customer Display Screen

    Sometimes an iPad can change the address received from the WiFi router. This can result in your Customer Display Screen (CDS) freezing or not responding. Symptoms: – CDS showing red ZiiPOS screen or custom advertising.– CDS is unresponsive or not updating as you add products. Resolution: 1. On your CDS…

  • KDS Operation

    This article will introduce the main page about ZiiKDS and the buttons’ functions. ZiiKDS Version: 2.1.4 Job lists will be displayed on KDS. Please Note: under this mode, the time in the top right corner won’t be reset. ———————————————————————————————————————————————- There are some ways to set an item or order to…

  • Printer Not Working Troubleshooting–POS80E

    This is an image of the POS80E printer. If your printer doesn’t work, there are some solutions to fix it. Check the Cables Reboot the Printer Normally, rebooting the printer will solve a lot of problems. Check the LED Color and States of the Printer The different colors and states…

  • Why Didn’t a Reservation Succeed or Customers Cannot Reserve.

    Condition 1: For staff, the page gets stuck in “submitting” after clicking “save”. For customer, there is no time range selections for them to choose. Solution: Go to a browser and sign in Zii – Dashboard (ziicloud.com) Condition 2: not suitable table Solution: you have to set a minimum require….

  • How to Solve Online Order Disabled

    Check if the open hours are set well. Sign in “Portal”. Check if Online Order Permission is Turned On Go to Portal. Check if all of items, categories and menus you need are available for online order. Check Menu Group Check Category Check Items Please contact us for help if…