Sometimes an iPad can change the address received from the WiFi router. This can result in your Customer Display Screen (CDS) freezing or not responding. Symptoms: – CDS showing red ZiiPOS screen or custom advertising.– CDS is unresponsive or not updating as you add products. Resolution: 1. On your CDS…
This article will introduce the main page about ZiiKDS and the buttons’ functions. ZiiKDS Version: 2.1.4 Job lists will be displayed on KDS. Please Note: under this mode, the time in the top right corner won’t be reset. ———————————————————————————————————————————————- There are some ways to set an item or order to…
This is an image of the POS80E printer. If your printer doesn’t work, there are some solutions to fix it. Check the Cables Reboot the Printer Normally, rebooting the printer will solve a lot of problems. Check the LED Color and States of the Printer The different colors and states…
The orders in the order list are all placed on the same day. This guide will show you how to check orders that were placed before.
Condition 1: For staff, the page gets stuck in “submitting” after clicking “save”. For customer, there is no time range selections for them to choose. Solution: Go to a browser and sign in Zii – Dashboard (ziicloud.com) Condition 2: not suitable table Solution: you have to set a minimum require….
Check if the open hours are set well. Sign in “Portal”. Check if Online Order Permission is Turned On Go to Portal. Check if all of items, categories and menus you need are available for online order. Check Menu Group Check Category Check Items Please contact us for help if…
Please sign in Portal to process. Zii – Dashboard (ziicloud.com) Click on “Report” and then go to “Timesheets”. Select a date, time range or location as you need then search. Attendance can be checked. Click excel or pdf to export data.
Sign in Portal. (Portal.ziicloud.com) Click “product” Select a date, time range or location then click “search”. Every single item on your menu will be displayed with proportion of sales, amount, qty, ect.
Orders within a day Click the button like the circled one in picture below. Choose an order and click “refund” Choose “refund & pay again” or “only refund”. This refund will be counted in unpaid amount if “refund & pay again” was chosen. Orders in other days Click the button…
