How to Solve Online Order Disabled

Check if the open hours are set well.

Sign in “Portal”.

  • Set opening hours. Find “others” and click “locations”
  • Click on “edit”
  • Modify the time range and click “save”

Check if all of items, categories and menus you need are available for online order.

Go to ZiiPOS.

Check Menu Group

  • Click on the “toolbar button” in the lower left corner.
  • Go to “Settings”.
  • Go to “Menu Group”.
  • Click on “edit”
  • Make sure you have turned on “Available for Online Order.”

Check Category

  • Go to “Category.”
  • Click on the catgory that you need it to be avaiable for online order.
  • Make sure that you have turned on “avaiable for online order”.

Check Items

  • Go to “Item.”
  • Click on the item that you need it to be avaiable for online order.
  • Click on “Extra Settings” and make sure the box of “available for online order” is checked.

Please contact us for help if the online order is still not working.

Updated on 16 December 2022

Related Articles