What to do if Linkly cannot connect with ZiiPOS Classic Retail
- Please check if the cable between POS and terminal is plugged well.
- Please follow these steps to reboot your terminal.
- Turn off the terminal by pressing Func and Clear at the same time.
![](https://cdn.ziicloud.com/knowledge-base/2022/07/12130020/image410.png)
- Unplug the USB on the bottom of the terminal.
![](https://cdn.ziicloud.com/knowledge-base/2022/07/12130027/image411.png)
- Plug the USB cable back.
- Press “OK” on the terminal to power it on.
![](https://cdn.ziicloud.com/knowledge-base/2022/07/12130034/image412.png)
Tips: please contact Linkly service if it is still not working.