When entering a customer order, you can apply a discount to any specific Order Item.
This can be applied by a set Template amount, or manually set percentage amount.
Note: Item Discounts can only be applied by percentage.
1. When placing order, after adding order items, click the item you want to apply the discount to.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/27182923/image-391.png)
2. On the right-hand side, select the Discount(%) to get the input view.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/27182943/image-392.png)
3. Select the discount rate, or manually enter the discount rate, then press the OK button. (Click here to check how to set up item discount rate.)
![](https://cdn.ziicloud.com/knowledge-base/2023/05/27183031/image-393.png)
4. Check to make sure the discount rate is correct in the Edit Item screen, then select the OK button to save and close.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/27183103/image-394.png)
5. The item will now show an applied discount.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/27183126/image-395.png)