• Troubleshooting for Frozen ZiiPOS

    If you are stuck on the log-in page of ZiiPOS got stucked. The user names disappear, and the screen is frozen. Or this message will pop out. Please follow the steps to fix it. 1. Check the Network Normally, there should be a Wi-Fi named Zitech-xxx in your store. And…

  • How to Control the Order Type for ZiiKiosk

    There are two kinds of order types on ZiiKiosk for customers to choose from: Dine-in, Take-away. This article will walk you through the process of setting up order type for ZiiKiosk. On the ZiiKiosk machine, quickly tap on the top for 5 or 6 times. Choose at lease one order…

  • How to Stop ZiiPOS from Auto-logging out

    Sometimes, ZiiPOS will auto log out after a few minutes of inactivity. To prevent ZiiPOS from auto-logging out, please follow the steps to set up. ZiiPOS Settings Tap on the toolbar button in the lower left corner on the ZiiPOS homepage. Go to “Settings”. Tap on the button on the…

  • Troubleshooting for Frozen ZiiPOS GO  

    Sometimes, you may see this message pop up when log in to “ZiiPOS Go!”. Please follow the steps below to fix it. Tab the button in the bottom to clear all running apps. Different devices may have a different shape for the clear-all button. Swipe the running apps off the…

  • The Meaning of the Colors of the Tables on the Reservation Page

    On the reservation page on ZiiPOS, different colors of table represent different stages of reservation. Green: The reservation has been accepted, and the status is confirmed but “Check-in” has not been processed yet. Blue: The reservaion has been clicked on “Check-in”, and the status is “Seated”. Orange: The order has…

  • How to Install Anydesk on Your Android Devices

    Sometimes we may need to check some settings or information about your ZiiPOS. With the help of Anydesk, we can remotely access your devices. Please follow the steps to install Anydesk on your Android devices. Anydesk is installed now, but it will prompt you that you need to download a…