• How to Create a New Menu Group

    • 27 February 2023
    • Lin Sun

    You can set up more than one menu group to classify your items better. This video and article will walk you through the steps of setting up a new menu group.

  • Printer Not Working Troubleshooting–Epson

    • 17 February 2023
    • Lin Sun

    This is an image of the Epson printer. If your printer doesn’t work, there are some solutions to fix it. Check the Cables Reboot the Printer Normally, rebooting the printer will solve a lot of problems. Check the Status of the Lights on the Printer There are three LEDs on…

  • How to Upload a Picture to an Item’s Online Display

    • 15 February 2023
    • Lin Sun

    Click on the button in the lower left corner on the homepage of ZiiPOS. Click on “Settings”. Click on the button on the left and then go to “Item”. Select the item you need. Click on “Extra Settings”. Tap to add a photo to this item’s online display.  This is…

  • Troubleshooting for Frozen ZiiPOS

    • 14 February 2023
    • Lin Sun

    If you are stuck on the log-in page of ZiiPOS got stucked. The user names disappear, and the screen is frozen. Or this message will pop out. Please follow the steps to fix it. 1. Check the Network Normally, there should be a Wi-Fi named Zitech-xxx in your store. And…

  • How to Control the Order Type for ZiiKiosk

    • 13 February 2023
    • Lin Sun

    There are two kinds of order types on ZiiKiosk for customers to choose from: Dine-in, Take-away. This article will walk you through the process of setting up order type for ZiiKiosk. On the ZiiKiosk machine, quickly tap on the top for 5 or 6 times. Choose at lease one order…

  • How to Stop ZiiPOS from Auto-logging out

    • 8 February 2023
    • Lin Sun

    Sometimes, ZiiPOS will auto log out after a few minutes of inactivity. To prevent ZiiPOS from auto-logging out, please follow the steps to set up. ZiiPOS Settings Tap on the toolbar button in the lower left corner on the ZiiPOS homepage. Go to “Settings”. Tap on the button on the…

  • Troubleshooting for Frozen ZiiPOS GO  

    • 2 February 2023
    • Lin Sun

    Sometimes, you may see this message pop up when log in to “ZiiPOS Go!”. Please follow the steps below to fix it. Tab the button in the bottom to clear all running apps. Different devices may have a different shape for the clear-all button. Swipe the running apps off the…

  • The Meaning of the Colors of the Tables on the Reservation Page

    • 11 January 2023
    • Lin Sun

    On the reservation page on ZiiPOS, different colors of table represent different stages of reservation. Green: The reservation has been accepted, and the status is confirmed but “Check-in” has not been processed yet. Blue: The reservaion has been clicked on “Check-in”, and the status is “Seated”. Orange: The order has…

Prev Next