Service in advance
- If “payment in advance” is NOT required, you will be back to the home page after clicking on “Send” of a dine-in order. And the table whose order has been sent will turn red.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26181626/image-352.png)
- Click on the red table and then you can see the items with a pink background, which means the items have been sent.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26181649/image-353.png)
- Swipe the item to the left and click on the trash-can-like button to delete.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26181717/image-354.png)
- Click on “Send” to remind the kitchen that this item is cancelled and you will back to the home page.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26181854/image-355.png)
- Click on the table again and then you can see this item is canceled.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26182018/image-356.png)
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26182040/image-357.png)
Pay in Advance
With the button “in advance checkout” on, the order will NOT be sent to kitchen immediately even you have clicked on “send”, instead a payment page will pop up. And items will have a pink background.
Method I
- Tap the “X” button in the top right corner.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26183032/image-362.png)
- Swipe the item to the left and click on the trash-can-like button to delete.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26182525/image-361.png)
- Click on “Send”.
![](https://cdn.ziicloud.com/knowledge-base/2022/09/03180105/Get-Started-with-ZiiPOS-version1.121662.png)
- Click on the estimated number to finish this order.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26183245/image-363.png)
Method II
- If you need to cancel an item after clicking on “send” while “payment in advance” is required, click on the “X” button in the lower left corner.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26182335/image-358.png)
- Click on “Yes” and then you will get back to the home page.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26182354/image-359.png)
- Click on the table again.
![](https://cdn.ziicloud.com/knowledge-base/2022/09/03180037/Get-Started-with-ZiiPOS-version1.121597.png)
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26182451/image-360.png)
- Swipe the item to the left and click on the trash-can-like button to delete.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26182525/image-361.png)
- Click on “Send”.
![](https://cdn.ziicloud.com/knowledge-base/2022/09/03180105/Get-Started-with-ZiiPOS-version1.121662.png)
- Click on the estimated number to finish this order.
![](https://cdn.ziicloud.com/knowledge-base/2023/05/26183333/image-364.png)