- Click on the cell-phone-like icon on the top of the home page.
![](https://cdn.ziicloud.com/knowledge-base/2022/10/20184054/fd7e6958-9f34-4a30-ab4a-2b03b17d7676-1024x767.jpg)
- Select “pending” and you can see orders which are pending.
![](https://cdn.ziicloud.com/knowledge-base/2023/03/07132140/image-133-1024x748.png)
- Click on the order and click on “Cancel”.
![](https://cdn.ziicloud.com/knowledge-base/2023/03/07132225/image-134-1024x748.png)
- Click on “Yes” to confirm.
![](https://cdn.ziicloud.com/knowledge-base/2023/03/07132305/image-135-1024x748.png)
- After pressing the cancel button this order will be cancelled and refunded