Orders within a day
- Find the order to be refunded.
Click the button like the circled one in picture below.
- Orders are classified into “unpaid”, “paid” and “all”. You can see a pie chart logo if this order is partially paid.
Choose an order and click “refund”
Choose “refund & pay again” or “only refund”.
This refund will be counted in unpaid amount if “refund & pay again” was chosen.
Orders in other days
- Find the order to be refunded.
Click the button like the circled one in picture below.
- Click “view all orders”
- You can find the order by selecting a time range or filtering other fields like order type, payment type, ect.
Click the order and you can see total amount, paid and unpaid.
Click “refund”.
Input an amount and click “cash”
Choose “refund & pay again” or “only refund”.
This refund will be counted in unpaid amount if “refund & pay again” was chosen.
